Frequently Asked Questions (FAQ)
What is bleed & trim in book printing?
Bleed is the region that extends over your printed page’s final trim size. It is usually 1/8 inch (3mm) of extra space surrounding your design to guarantee that background colors, graphics, or design components continue all the way to the edge after cutting. Include bleed in your file to avoid white borders on your final product and achieve a professional look. Without correct bleed, vital visuals may appear chopped off or misaligned, making it critical for high-quality printing.
Trim marks (also known as crop marks) are small lines placed at the corners of a printed document to indicate where the final piece should be trimmed or cut after printing.
Example:
If you’re printing a standard A5 page (148 × 210 mm), the artwork might be supplied as 154 × 216 mm (to include a 3 mm bleed on each side). Trim marks tell the printer to cut it down to the final A5 size.
Do you offer hard copy proofs?
Eureka offers loose sheets hard copy proofs (unbound for perfect binding and bound for saddle stitched and wire binding jobs) upon request, available at an additional cost. A hard proof is a physical sample of your project that accurately represents the final product in terms of colour, layout and paper stock.
While digital soft proofs are standard and sufficient for most jobs, a hard copy proof provides extra confidence—especially for large print runs or colour-sensitive projects. It’s the best way to ensure everything looks exactly as intended before moving to mass production.
Please contact us here with your loose sheets hard copy proof request (you will also need to supply the full print specifications).
What paper options Eureka can offer?
Eureka has a wide choice of paper alternatives to meet your demands, including glossy, matte, uncoated, recycled, and textured stocks in a variety of thicknesses. We supply both premium and basic stocks ideal for book covers and internal pages ranging from novels to photo books.
Whether you want brilliant colors or a traditional, natural look, we have paper to fit your vision and budget. Our specialists can also offer the most suitable paper for your project.
How do I provide my files to you?
You can submit files to Eureka by email, using a file transfer service (such as WeTransfer or Dropbox). We accept high-resolution, CMYK colour setting files to achieve the best print quality. It is critical to include crop marks and 3mm bleed in your file configuration.
Before transmitting, make sure all fonts are embedded and photos are at least 300 dpi. If you need help with the submission procedure, our team is happy to assist you.
Which file types can I provide?
At Eureka Printing, we recommend uploading your artwork as a PDF file for the most accurate and reliable print results. PDF format ensures your design stays consistent and compatible with our professional print systems.
When exporting your artwork from your design program, please select high-resolution PDF and include bleed, crop marks, and use CMYK colour mode where possible.
Do you provide graphic design services?
Yes, Eureka provides expert graphic design services to help your book come to life. Whether you require cover design, interior layout, or branding aspects, our expert design team can help from concept to final file. We collaborate closely with you to guarantee your vision is fully captured.
How do I ensure the quality of my print job?
To ensure the best print results, please provide your artwork as a high-resolution PDF, set to CMYK colour mode, with a minimum 3mm bleed on all sides.
Once we receive your file, our expert team will carefully check that it meets the required specifications. We’ll then prepare a press-ready soft proof—a flattened file generated through our professional press software. This proof reflects exactly what will be printed, giving you the opportunity to review and approve it before we proceed to production.
If required, we can also provide a hard copy proof as loose sheet samples, printed on your chosen paper stock. The proof includes the printed cover wrapped around the internal pages. This option is ideal for checking print quality, colour accuracy, and the layout of your text and images, and is available at a small additional cost.
Proper file setup and clear communication help us deliver a premium-quality final product you’ll be proud to present.
How do I get a quote or place an order?
Contact us with your project details—book size, page count, paper type, quantity, and finishes. We’ll provide a tailored quote promptly. Once approved, you can submit print-ready files via email or upload.
Our team will help you through every step, ensuring a smooth ordering process and timely production. We’re here to make the process easy and efficient.
Why choose Eureka Printing?
Eureka Printing provides high-quality outcomes, expert guidance, and exceptional service. We handle each project with care and attention, guaranteeing that you get personalised solutions that are adapted to your specific requirements.
With local production, affordable pricing, and quick turnaround times, we’re a reliable partner from start to end. Our devotion to perfection distinguishes us in the world of printing.
Are eco-friendly printing options available?
Yes! Eureka offers sustainable choices. We prioritise trash reduction, energy efficiency, and overall environmental effect. If sustainability is important to you, we will recommend green options that are compatible with your project without sacrificing quality. Printing ethically is simple and effective with our eco-friendly solutions.
What is your customer support like during the printing process?
Our customer service is friendly, responsive, and knowledgeable. From file setup until final delivery, we ensure clear communication and updates.
You’ll have dedicated contact to help you, answer questions, and make sure everything runs properly. Whether this is your first or hundredth project, we’re here to help you every step of the way.
You can reach the Eureka Printing team Monday to Friday, 9:00 AM to 5:00 PM
📞 (03) 9887 9496
📧 sales@eurekaprinting.com.au
Do you send your jobs overseas?
No, we manage all printing locally to ensure tight quality control and quick turnaround times. Keeping production in-house helps us to control every element, react swiftly to changes, and eliminate international delays. It also benefits local companies and decreases shipping’s environmental impact. Eureka provides dependable service and high-quality results—with no outsourcing.No, we manage all printing locally to ensure tight quality control and quick turnaround times. Keeping production in-house helps us to control every element, react swiftly to changes, and eliminate international delays. It also benefits local companies and decreases shipping’s environmental impact. Eureka provides dependable service and high-quality results—with no outsourcing.