Privacy Policy for Eureka Printing Pty Ltd
At Eureka Printing Pty Ltd, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services. We want you to feel confident and secure when interacting with us online.
This policy covers:
- The information we collect,
- How we use that information,
- How we protect your information,
- Your choices regarding our use of your information.
By accessing our website, you agree to the practices described in this Privacy Policy. Please read this carefully to understand our views and practices regarding your personal data.
Contact Information:
Eureka Printing Pty Ltd
Phone: +61 03 9887 9496
Email: sales@eurekaprinting.com.au
1. Information We Collect
We collect information to improve your experience with us, deliver the products and services you request, and enhance our offerings. Information is collected in several ways when you interact with our website.
a. Information You Provide
When you interact with our website, such as by placing an order, creating an account, or contacting us, we collect personal information including:
- Your name,
- Billing and shipping address,
- Email address,
- Phone number,
- Any other information you provide during the course of using our website, such as feedback or comments.
We may also collect information about other individuals you provide to us, such as gift recipients’ names and addresses.
b. Automatically Collected Information
We automatically collect certain information when you visit our website. This includes details about your browser, IP address, device type, page visits, and other browsing activity. This data is used to improve our website’s performance and user experience.
c. Cookies and Tracking Technologies
We use cookies, web beacons, and other technologies to collect data on how you use our website. Cookies help personalize your experience and allow us to remember your preferences. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our website.
d. Information from Other Sources
We may receive information from external sources, such as updated delivery addresses or demographic data, to help improve our records and provide better services.
2. Use of Information
We use the information we collect for several purposes, including:
- Processing and fulfilling your orders,
- Communicating with you regarding your orders and other inquiries,
- Improving our products and services,
- Sending you marketing communications (unless you opt out),
- Conducting internal business activities, such as data analysis and audits.
We may also use your contact details to send you updates about promotions, new products, or events that we believe may be of interest to you.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information in limited circumstances:
- With trusted service providers who assist with fulfilling orders or processing payments,
- As required by law or to comply with legal obligations,
- To protect the rights, property, or safety of Eureka Printing Pty Ltd or others.
We may also share anonymized or aggregated data for marketing or statistical purposes.
4. Protecting Children’s Privacy
Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will take steps to remove that information.
5. How You Can Limit Contact from Us
You can manage your communication preferences with us at any time:
- Emails: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the link in the email or by contacting us at team@eurekaprinting.com.au.
- Postal Mailings: If you no longer wish to receive marketing mail, you can opt-out by contacting us.
- Correcting Information: If you need to update or correct your information, please contact us directly.
6. Data Security
We are committed to ensuring the security of your personal information. We employ industry-standard security measures to protect your data during transmission and storage. However, no system can guarantee 100% security, and you use our website at your own risk.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with the date of the last update indicated.
8. Your Consent
By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our website.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please feel free to contact us at:
Eureka Printing Pty Ltd
Phone: +61 03 9887 9496
Email: sales@eurekaprinting.com.au
This policy is designed to give you clarity on how Eureka Printing Pty Ltd handles your personal data. We value your privacy and will continue to take steps to protect your information.
